HISTORICAL STAGES OF DEVELOPMENT OF THE UKRAINIAN SYSTEM OF PROVISION OF ADMINISTRATIVE SERVICES TO THE POPULATION

Abstract

The article is devoted to the study of the historical stages of development of the Ukrainian system of providing administrative services to the population. It was found that in the process of research of domestic scientific literature sources it can be noticed that the concept of "administrative services" during different stages of its development was synonymous with administrative, state and municipal services. However, at present, not only scientifically, but also legally, the very concept of "administrative services" is enshrined. It is established that the development of administrative services in Ukraine can be divided into 4 stages: I stage (1998-2005); Phase II (2005-2009); Stage III (2009-2014); Stage IV (2014 to date). It was found that the most important event in the development of the domestic system of administrative services was the adoption in 2012 of the Law of Ukraine "On Administrative Services" № 5203-VI. In general, a study of government initiatives in the field of administrative services suggests that simple and partial answers to complex questions are ineffective. Therefore, it is necessary to implement systemic measures aimed at reforming the entire system of public services in general.